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Eyes wide open – comparing performance with your competitors - Mike Bourne, director Centre for Business Performance, Cranfield University School of Management - 20/06/2007
Nowadays, performance is measured assiduously. Miles of performance reports compare our performance with target, last year and the latest forecast. But do we know what our performance is against our competitors? And if we do, do we know how to improve our performance so that we're at least in the same league as the industry winners?    More...
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